International Game Technology (IGT) has become the first gaming supplier to achieve responsible gaming accreditation for its land-based casino and lottery segments from the Global Gambling Guidance Group (G4).

G4 aims to minimise the impact of problem gambling and related issues by promoting a global accreditation program for operators and suppliers in the gaming sector. To obtain certification, G4 independently assesses companies to establish if the firm complies with its requirements of providing responsible gaming tools on gaming machines and systems. The Responsible Gambling Council (RGC) created and administers RG Check, a voluntary responsible gambling accreditation program. The process of accreditation includes an independent, objective assessment of the RG policies and procedures against a comprehensive set of RG standards. Global gaming supplier IGT has announced that it has been awarded a responsible gaming accreditation for its land-based casino and lottery segments from the Global Gambling Guidance Group (G4), becoming the first gaming supplier to do so.

G4 aims to minimise the impact of problem gambling and related issues by promoting a global accreditation program for operators and suppliers in the gaming sector.

To obtain certification, G4 independently assesses companies to establish if the firm complies with its requirements of providing responsible gaming tools on gaming machines and systems.

These include reality checks on the game screen such as time clocks and wager amounts, as well as session limits and responsible gaming information screens.

“IGT has successfully proven its commitment to responsible gaming by integrating effective features in its products that assist operators with minimising harm and preventing problem gambling,”G4 board member Pieter Remmers said.

“We commend IGT for its leadership, and congratulate the company for being the first vendor to receive G4 accreditation for its land-based casino and lottery segments.”

Renato Ascoli, chief executive, North America gaming and interactive at IGT, added: “IGT partners with gaming operators around the world to provide innovative technology and services, and it's our responsibility to create solutions that help our customers protect their players.

Responsible Gambling Accreditation Requirements

Responsible Gambling Accreditation Programs

“IGT prides itself as an industry pioneer, and the G4 certification allows us to transparently demonstrate our leadership in this important topic.”

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The Hong Kong Jockey Club has again been granted the highest level accreditation under the Responsible Gaming Framework of the World Lottery Association (WLA), for its efforts in promoting responsible gambling. It was the third time the Club received the Level 4 accreditation.

The Club first received Level 4 accreditation in 2011, the first in Asia to receive such an honour and was recertified in 2015. Since then, it has continued to advocate responsible gambling and has established an extensive range of measures under its Responsible Gambling Policy. It has implemented responsible gambling programmes and improved responsible gambling initiatives by establishing stringent monitoring mechanisms. These efforts demonstrate why the Club has been able to maintain the highest standards required for the current level of certification.

The accreditation needs to be recertified every three years.　The Club has fully satisfied all programme elements of the Responsible Gaming Framework of the WLA, namely research, employee programme, game design, remote gaming channels, advertising and marketing communications, player education, treatment referral, stakeholder engagement, reporting and monitoring the effectiveness of the responsible gambling measures.

Responsible Gambling Accreditation Definition

Impressed by the Club’s holistic approach in implementing responsible gambling initiatives, the panel of independent assessment experts said, “The constant link between the development and implementation of Responsible Gambling programmes and its constant assessments is exactly what is to be expected by a very good Level 4 accreditation. Overall, the panel deems that this is an outstanding responsible gambling programme.”