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Looks like we lost out in the “Game of Tiers” this time… Unfortunately, we're still unable to reopen our casino due to tier 3 local restrictions. We’re crossing our fingers we’ll be able to open soon as the Government continue to review local tiers every 2 weeks, and we’ll be sure to keep you updated with any news of re-opening as soon as we know!

Fahrenheit Grill Genting Casino Edgbaston, Birmingham: See 70 unbiased reviews of Fahrenheit Grill Genting Casino Edgbaston, rated 4.5 of 5 on Tripadvisor and ranked #574 of 2,372 restaurants in Birmingham. Just search for Resorts World Casino (RWCasino). MY GENTING Resorts World Casino is now part of the new My Genting Loyalty Programme. All existing and new customers will be on this Programme as opposed to the Genting Rewards. For terms and conditions please click here or speak to a member of the Resorts World team when you visit. The Genting Hotel, Pendigo Way, Resorts World Birmingham, NEC, Birmingham, B40 1PU +44 (0)121 273 1000.

We would like to thank our incredibly valued and loyal customers for their ongoing support and understanding during these unprecedented times. We hope you and every member of the public remain healthy and well.

As we look forward to welcoming you back to our Casinos soon, it’s our priority to make sure your visit will be as safe, and as enjoyable, as possible. See here to find out how you can help keep yourself, and others safe by following the new Covid-19 safety precautions we have put into place at our Casinos.

In line of government, guidelines face masks are now mandatory in our casinos in order to keep yourself and others safe. Should you need it, PPE is available at reception.

We’re a little different to the rest of our Genting UK family. We’re more than a casino, we’re a casino experience. All the fun of the Genting casino, plus a little bit of everything you love and more.

Take your pick from our huge range of restaurants from classic favourites like Miller & Carter, Zizzi and TGI Fridays, to rooftop drinks and dining at Sky By The Water, Take your pick here.

You can even make a weekend of it with luxury stays at our Genting Hotel with Santai Spa and a little outlet shopping at big brands like Nike, Levi’s and Kurt Geiger to enjoy too, all under one roof.

We’re serious about slots, with over 100 machines and also home to roulette, baccarat, blackjack and a high stakes area.

Keep up-to-date on our latest news on social. Just search for Resorts World Casino (RW_Casino).

MY GENTING

Resorts World Casino is now part of the new My Genting Loyalty Programme. All existing and new customers will be on this Programme as opposed to the Genting Rewards. For terms and conditions please click here or speak to a member of the Resorts World team when you visit.

To find out more about the My Genting loyalty programme click here

RESORTS WORLD CASINO

Pendigo WayBirminghamB40 1PU

TEMPORARILY CLOSED- WE HOPE TO SEE YOU SOON

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Genting Casino Resorts World Birmingham Phone Number Phone Number

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Resorts World Birmingham, Pendigo Way, Birmingham,B40 1PUBickenhill

Overview

Genting Hotel is located within Resorts World Birmingham and is next to Birmingham Airport, the NEC Birmingham and Birmingham International Station.

All rooms feature , free WiFi, a flat-screen TV, air conditioning, tea and coffee-making facilities and a private bathroom with free toiletries.

The center of Birmingham can be reached in 20 minutes by car, via the M42 motorway.

Rooms: 4

Facilities of Genting Hotel at Resorts World Birmingham

General

• WiFi in all areas

Food & Drink

• Restaurant
• Room service

• Bar

• Snack bar
• Special diet meals (on request)

Pool and Spa

• Fitness center

Front Desk Services

• 24-hour front desk
• Newspapers
• Express check-in/out

• Baggage storage
• ATM on site

Genting Casino Resorts World Birmingham Phone Number Lookup

• Concierge
• Private check-in/out

Common Areas

• Terrace

Entertainment & Family Services

• Casino

• Nightclub/DJ

Cleaning Services

• Laundry
• Dry cleaning

• Ironing service

• Daily housekeeping

Business Facilities

• Meeting/Banquet facilities

Shops

• Gift shop
• Shops (on site)

• Convenience store (on site)

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• VIP room facilities

• Elevator
• Heating
• Smoke-free property

• Air conditioning
• Designated smoking area

Safety & security

• Safe
• 24-hour security
• Smoke alarms

• CCTV in common areas
• CCTV outside property

• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed

• Hand sanitizer in guest accommodation and common areas

Physical distancing

• Cashless payment available
• Physical distancing rules followed

• Screens or physical barriers between staff and guests in appropriate areas

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation disinfected between stays

• Guest accommodation sealed after cleaning

Internet

WiFi is available in all areas and is free of charge.

Parking

Private parking is available on site (reservation is needed) and costs GBP 15 per day.

Policies of Genting Hotel at Resorts World Birmingham

These are general hotel policies for Genting Hotel at Resorts World Birmingham. As they may vary per room type, please also check the room conditions.

Check-in

From 15:00 hours

Check-out

Until 11:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to property type.

Children and Extra Beds

Free!One child under 3 years stays free of charge in a crib.

One child under 12 years is charged GBP 15 per night in an extra bed.

One child under 18 years is charged GBP 15 per night when using existing beds.

The maximum number of extra beds in a room is 1.

The maximum number of total guests in a room is 2.

The maximum number of cribs in a room is 1.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Genting Casino Resorts World Birmingham Phone Number 1-800

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Accepted credit cards

Genting Casino Resorts World Birmingham Phone Number Customer Service

• Maestro
• Mastercard
• Visa
• American Express

The property reserves the right to pre-authorize credit cards prior to arrival.

Important Information

Other shopping, dining and leisure experiences are now open within Resorts World for guests to enjoy.
Access to Santai Spa is subject to availability for guests that book a superior room. Guests that book a standard room can use the spa facilities between 7:00 and 10:00 and between 18:00 and 22:00, subject to availability.
Due to limited parking, guests are advised to pre-book their car parking space at the hotel's underground car park.
Additional car parking is available in the Resorts World Birmingham, S2 or E5 car parks. Guests should validate their ticket at reception, which will reduce the cost to GBP 10 for each overnight stay, and then pay at the car park machines provided throughout the resort.
The hotel’s bedrooms can accommodate a maximum of 2 adults and 1 child on an extra bed. For all children above 12 but below 18 years of age traveling with parents, the hotel can offer an interconnecting room that is charged at the full rate.
The Genting hotel has a strict nonsmoking, non-vaping policy and penalty charges may be applied.
The hotel can provide special requests, including providing extras such as cakes, chocolates, balloons and flowers during a guest's stay. The hotel team will always endeavor to deliver and accommodate, however please allow as much notice as possible for items that need to be ordered, baked or delivered. Charges are applicable and are available on request. Please submit requests in the Special Requests box.
Spa Terms and Conditions:
The Santai Spa, also housed within Resorts World Birmingham, is offering hotel guests complimentary use of the gym and spa pool while checked in at the hotel. Access to the spa is subject to availability, as hotel guests may be limited at peak times, and a maximum length of stay may be enforced.
The Santai Spa promotes an environment of relaxation and tranquility. In light of this, the spa is a mobile phone, pager, camera and smoke-free zone.
The spa is strictly for guests over 18 years of age only and children are not permitted anywhere in the spa due to health and safety reasons.
The Genting Hotel will do its upmost to keep the spa open during hours as published, but it may be necessary for us to close all or elements for reasons such as cleaning, repairs or circumstances beyond our control.
The property accepts no liability for any disruption that may be caused to guests for these reasons.

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